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12/12/2022 Publication: Our customer services rep called them a twerp – can I withhold this?

Read Olivia’s article “Our customer services rep called them a twerp – can I withhold this?” published in issue 340 of PC Pro, available to buy now. PC Pro website: pcpro.co.uk.


06/09/2022 Publication: If you understand what you are up against, you can conduct more informed negotiations

Read Olivia’s article “If you understand what you are up against, you can conduct more informed negotiations” published in issue 336 of PC Pro, available to buy now. PC Pro website: pcpro.co.uk.


18/07/2022 Newsflash: Data Protection and Digital Information Bill introduced into UK Parliament

And…we’re off! Today, the Data Protection and Digital Information Bill (re-named from the Digital Reform Bill) was introduced into UK Parliament.


17/06/2022 Newsflash: UK government publishes its responses to consultation on reform of data protection law

It’s what we’ve all been waiting for! Well…everyone at OBEP anyway. The UK government has today published its responses to its consultation on the reform of UK data protection law.


23/05/2022 Article: OBEP is 10!

I am celebrating 10 years of OBEP! Here is my story so far…


13/05/2022 Publication: No sooner do you put down your figurative pen than someone goes and changes the rules

Read Olivia’s article “No sooner do you put down your figurative pen than someone goes and changes the rules” published in issue 333 of PC Pro, available to buy now. PC Pro website: www.pcpro.co.uk.


01/03/2022 Publication: How do you launch a product without alienating or damaging your customers?

Read Olivia’s article “How do you launch a product without alienating or damaging your customers?” published in issue 330 of PC Pro, available to buy now. PC Pro website: pcpro.co.uk.